MSN Global IT Solutions

WCAG 2.1 AA Website Accessibility Alignment for a US Healthcare Website

We delivered a WCAG 2.1 AA website accessibility alignment project for a US-based healthcare website to reduce ADA compliance risk and improve accessibility across key user journeys.

Project snapshot

Website homepage

The Challenge

  • The website was not aligned with WCAG 2.1 AA requirements
  • Accessibility gaps increased ADA compliance risk exposure
  • Critical user flows were harder to use for visitors with assistive needs
  • The client needed documented remediation for internal compliance records
  • The project required a structured assessment and defensible validation process

What We Delivered

  • WCAG 2.1 AA accessibility assessment for the WordPress website
  • Prioritized remediation plan for critical WCAG issues
  • Fixes applied across key templates and high-traffic pages
  • Accessibility improvements focused on usability and clarity
  • Final accessibility assessment after remediation
  • Validation review completed by a CWACP engineer
  • WCAG 2.1 AA alignment certificate provided after verification
  • Court-accepted documentation package prepared (if required)

Approach and Execution

Accessibility Audit

We assessed the site against WCAG 2.1 AA and documented gaps.

Critical Issue Remediation

We fixed priority issues affecting usability and compliance risk.

Re-Testing & Verification

We re-tested changes to confirm issues were resolved.

Certification & Documentation

We provided validation-backed documentation for records and legal readiness.

Results and Outcomes

  • Critical WCAG 2.1 AA issues were identified and remediated within 7 working days
  • Accessibility improvements reduced friction across key user journeys
  • The client received a WCAG 2.1 AA alignment certificate after validation
  • Final assessment documentation supported internal compliance and risk mitigation needs
  • The website became more usable for a wider range of visitors, including assistive tech users

Key Pages and Features Built

  • Homepage accessibility improvements (navigation and readability)
  • Global header and menu accessibility fixes
  • Form and CTA accessibility improvements (where applicable)
  • Template-level remediation across key page types
  • On-page accessibility structure updates (headings and content flow)
  • Cross-browser and responsive accessibility validation

Tools and Tech Stack

WordPress

WCAG 2.1 AA assessment workflow

Manual accessibility review and remediation

CWACP certified validation review

Compliance documentation package

Website homepage

Trust Signals That Back the Work

Reduce ADA Risk With WCAG 2.1 AA Accessibility Remediation

If you operate a US healthcare website and need WCAG 2.1 AA alignment to reduce ADA compliance risk, we can run an assessment, remediate critical issues, and deliver validation-backed documentation you can stand behind.

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